Cashiering & Hostessing Skills – Refresher

This course provides a detailed overview of the essential skills and knowledge required for effective cashiering and hostessing in a hospitality setting. Participants will learn the key responsibilities of cashiers and hostesses, including cash handling, operating POS systems, and providing excellent customer service. The course emphasizes the importance of accuracy, security, and effective communication in ensuring smooth and efficient operations.

Key topics include cash handling procedures, POS system operation, customer service techniques, and fraud prevention. Participants will also gain practical experience through role-playing scenarios and hands-on exercises, allowing them to apply their knowledge in real-world situations.

By the end of the course, participants will have the skills and knowledge required to perform cashiering and hostessing duties effectively, ensuring a high level of customer satisfaction and operational efficiency.