Hotel Security Training – Refresher

This course provides a detailed overview of the essential skills and knowledge required for effective hotel security operations. Participants will learn the key responsibilities of hotel security personnel, including implementing security protocols, operating security equipment, and ensuring the safety of guests and staff. The course emphasizes the importance of situational awareness, legal and ethical considerations, and coordination with other departments to ensure a comprehensive security approach.
Key topics include security protocols, situational awareness, emergency response, and legal considerations. Participants will also gain practical experience through role-playing scenarios and hands-on exercises, allowing them to apply their knowledge in real-world situations. By the end of the course, participants will have the skills and knowledge required to perform hotel security duties effectively, ensuring a high level of safety and security for guests, staff, and property.
- INTENSIVE
- 10 days (80 hours)
- Participants will receive a certificate of completion at the end of the course. This course is designed to equip participants with the essential skills and knowledge required to excel in hotel security operations, ensuring a high level of safety and security for guests, staff, and property.
- Aspiring hotel security personnel
- Current hotel security staff seeking to enhance their skills
- Hospitality management students
- Hotel managers and supervisors
- SECURITY TRAINING
Naa Darkua Odzor
Industry Expert in Hospitality Management Services with excellent
understanding of Human Resource Development & Capacity Building.
Member - Institute of Hospitality, UK
I.H.M.E.S. International Hotel School, Isle of Man, UK
University of Portsmouth, UK
AHMA Educational Institute, USA
PROFESSIONAL EXPERIENCE:
Former Hotel General Manager - RAMADA RESORT, Accra
Former Group HR Manager - OAK PLAZA HOTELS, Accra
Former Director of Administration - BIRDIES OF THE HILL INT SCH, Accra
Former Guest Services Manager - CLUB QUARTERS HOTEL, UK
Former Guest Services Agent - HOTEL INTERCONTINENTAL LONDON, UK
Former Housekeeping Trainee Manager - HILTON HOTEL, Basingstoke, UK
Former F&B Trainee Manager - STAKIS HOTEL, Norwich, UK
Former F&B Trainee Manager - GLASGOW AIRPORT, Scotland, UK
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